Terms & Conditions Governing the Access to & Use of this Website

Sidra Home Healthcare maintains the https://www.sidrahc.com/ website (“The Site”). The following are the terms of use that govern the use of the site (“terms of use”). By using the site you expressly agree to be bound by these terms of use and the https://www.sidrahc.com/ privacy policy and to follow these terms of use and all applicable laws and regulations governing the use of the site. Sidra Home Healthcare reserves the right to change these terms of use at any time, effective immediately upon posting on the site. Please check this page of the site periodically. We will note when there are updates to the terms of use at the bottom of the terms of use. If you violate these terms of use, Sidra Home Healthcare may terminate your use of the site, ban you from future use of the site, and/or take appropriate legal action against you.

Limited License

You are granted a limited, non-exclusive, revocable, and non-transferable license to utilize and access the site under the requirements and restrictions of these terms of use. Sidra Home Healthcare may change, suspend, or discontinue any aspect of the site at any time. Sidra Home Healthcare may also, without notice or liability, impose limits on certain features and services or restrict your access to all or portions of the site. You shall have no rights to the proprietary software and related documentation if any, provided to you to access the site. Except as provided in the terms of use, you shall have no right to directly or indirectly, own, use, loan, sell, rent, lease, license, sublicense, assign, copy, translate, modify, adapt, improve, or create any new or derivative works from, or display, distribute, perform, or in any way exploit the site, or any of its contents (including software) in whole or in part.


Sidra Home Healthcare is not to be used in an Emergency. If you believe that you or the person you are assisting is in an urgent or emergency situation you should immediately dial 998. You should call 998 immediately in a critical or life-threatening situation, such as if someone has

  • Difficulty breathing.
  • Severe bleeding and it can’t be stopped.
  • Severe chest pain.
  • A severe allergic reaction.
  • Severe burns or scalds.
  • Loss of consciousness.
  • Major trauma such as the result of a serious road traffic accident, a stabbing, a shooting, a fall from height, or a serious head injury; or
  • Acute confused states and fits which aren’t stopping,

Or if you believe someone is having a heart attack or a stroke.

No Commercial Use

This site may not be used by you for any commercial purposes such as to conduct sales of merchandise or services of any kind. You must obtain Sidra Home Healthcare’s prior written consent to make commercial offers of any kind on the site, whether by advertising, solicitations, links, or any other form of communication. Sidra Home Healthcare will investigate and take appropriate legal action against anyone who violates this provision, including without limitation, removing the offending communication from the site, and barring such violators from the use of the site.

Links and Search Results

This site may automatically produce search results that reference and/or link to third-party sites throughout the world wide web. Sidra Home Healthcare has no control over these sites or the content within them. Sidra Home Healthcare does not guarantee, represent, or warrant that the content contained in the sites is accurate, legal, and/or inoffensive. Sidra Home Healthcare does not endorse the content of any third-party site, nor does it make any representation or warranty about these sites, including that they will not contain viruses or otherwise impact your computer. By using the site to search for or link to another site, you agree and understand that you may not make any claim against Sidra Home Healthcare for any damage or loss, whatsoever, resulting from your use of the site to obtain search results or to link to another site. If you have a problem with a link from the site, you may notify us at.

Applicable Law

This laws of the United Arab Emirates shall govern the use of the site and the terms of use, without regard to conflict of laws principles. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in the UAE.

Other Terms & Conditions

  • Site Operation

The United Arab Emirates is our country of domicile. Sidra Home Healthcare controls this site from the UAE. Sidra Home Healthcare makes no representation that this site is appropriate for use in other locations. If you use this site from other locations, you are responsible for ensuring compliance with local laws. You may not use, export, or re-export any materials from this site in violation of any applicable laws or regulations, including, but not limited to any UAE export laws and regulations.

  • Multi-Currency Priced Transaction

The displayed price, and currency selected by you, will be the same price and currency charged to the card and printed on the transaction receipt.

  • Purchase

The payment method: online through a payment link, bank transfer, credit card machine, or cash. Sidra Home Healthcare accepts payment by visa or MasterCard debit or credit cards or by payment link like STRIPE in AED for its services. All online purchases are also governed by the terms and conditions of the respective merchant service providers. Please review the respective merchant service provider’s user agreement and privacy policy before entering any transaction. These terms of use supersede all other written and oral communications or agreements regarding the subject matters discussed in these terms of use. A waiver or modification of these terms of use will only be effective if made in writing and signed by an authorized officer of Sidra Home Healthcare. All refunds will be made to the original mode of payment.

  • Payment Confirmation

Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt.

  • Representations by you

By visiting the site, you represent, warrant, and covenant that (a) you are at least 18 years old; (b) all materials of any kind submitted by you to Sidra Home Healthcare through the site or for inclusion on the site will not plagiarize, violate, or infringe upon the rights of any third party, including trade secrets, copyright, trademarks, trade dress, privacy, patents, or other personal or proprietary rights. Customers using the website who are minors (under the age of 18) shall not register as users of the website and shall not transact on or use the website.

  • Permitted Use

You agree that you are only authorized to visit, view, and retain a copy of pages of this site for your personal use, and that you shall not duplicate, download, publish, modify or otherwise distribute the material on this site for any purpose other than for personal use, unless otherwise specifically authorized by Sidra Home Healthcare to do so. You also agree not to deep-link to the site for any purpose, unless specifically authorized by Sidra Home Healthcare to do so. The content and software on this site are the property of Sidra Home Healthcare the cardholder must retain a copy of transaction records and Merchant policies and rules.

  • Your Account

If you use the Sidra Home Healthcare site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your account from any devices, and you agree to accept responsibility for all activities that occur under your account or password. The site shall not be responsible or liable, directly, or indirectly, in any way for any loss or damage of any kind incurred because of, or in connection with, your failure to comply with this section.